1. COMPANY INFORMATION

FreedomOps (“Company,” “we,” “us,” or “our”) provides professional automation and AI-related consulting services.The term “Client,” “you,” or “your” refers to any individual or entity engaging our services.

2. SERVICES

FreedomOps provides consulting, system design, AI workflow architecture, automation implementation, integrations, configuration, advisory services, and related professional services (“Services”).
All Services are governed by:

• These Terms of Service; and
• Any written proposal or scope of work mutually accepted by the parties.

If there is a conflict between these Terms and an executed proposal, the proposal governs.

3. SCOPE AND CHANGES

Services are strictly limited to the scope defined in the applicable proposal.Any request outside of scope may require:

• A written change agreement; and
• Additional fees.

The Client is responsible for:

• Providing timely access to systems, credentials, and information
• Responding to approval requests
• Reviewing deliverables promptly

Project timelines may be extended due to Client-side delays.

4. CLIENT RESPONSIBILITIES

You acknowledge that:

• Automation systems rely on third-party platforms and APIs
• Outputs depend on the quality and accuracy of the data you provide
• You are responsible for reviewing and approving outputs before operational use

FreedomOps does not independently verify the legality, compliance status, or business suitability of Client-provided data or third-party systems. Strategic and operational decisions remain solely your responsibility.

5. FEES AND PAYMENT

Fees are defined in the applicable proposal.
Unless otherwise agreed in writing:

• Invoices are due within seven (14) days
• Late payments may result in suspension of Services
• The Client is responsible for applicable taxes

If payment is not received, FreedomOps may pause or terminate work without liability.

6. REFUND POLICY

Project-Based Services
Payments for consulting, system design, implementation, configuration, and related professional services are non-refundable once work has commenced.
Work is considered commenced upon initiation of discovery, architecture planning, system setup, or technical implementation.

Retainers
For ongoing retainers, fees are non-refundable for the billing period in which Services are delivered. Future billing cycles may be canceled with written notice prior to renewal.Any exception must be agreed to in writing before engagement.

7. INTELLECTUAL PROPERTY

Company Materials
FreedomOps retains ownership of:

• Pre-existing tools
• Templates
• Frameworks

• Internal processes
• Reusable components
• Documentation structures

Client Deliverables
Upon full payment, the Client is granted a non-exclusive, non-transferable license to use deliverables created specifically for the Client’s internal business purposes.FreedomOps retains the right to reuse general knowledge, skills, and non-confidential techniques developed during the engagement.Unless explicitly agreed in writing, transfer of source code ownership is not included.

8. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of non-public information disclosed during the engagement.
Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

9. NO WARRANTIES

All Services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, FreedomOps disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

FreedomOps does not guarantee:

• Specific financial results
• Revenue increases
• Continuous or error-free operation of third-party platforms

Automation and AI systems are tools. Outcomes depend on multiple external factors beyond our control.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law:
FreedomOps shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities.
Total liability arising from any claim shall not exceed the total fees paid by the Client to FreedomOps in the three (3) months preceding the event giving rise to the claim.

11. THIRD-PARTY SERVICES

Services may involve integration with third-party platforms or tools.
FreedomOps is not responsible for:

• Platform outages
• API changes
• Pricing changes

• Security incidents
• Policy changes
• Service disruptions caused by third parties

The Client assumes responsibility for compliance with third-party terms.

12. TERMINATION

Either party may terminate Services according to the terms specified in the applicable proposal.
Upon termination:

• All unpaid fees become immediately due
• Access to incomplete work may be suspended
• No refunds shall be issued for work already performed

13. DISPUTE RESOLUTION

In the event of a dispute, the parties agree to first attempt to resolve the matter through good faith discussion.
If resolution cannot be reached, disputes shall be resolved through binding arbitration conducted in English under commercially reasonable arbitration procedures agreed upon by the parties.
Each party shall bear its own legal costs unless otherwise required by applicable law.

14. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms, together with any accepted proposal or agreement, constitute the entire agreement between the parties and supersede all prior understandings.

16. CONTACT

For questions regarding these Terms:
Email: freedomops00@gmail.com